Airbnb guests look forward to their trips, but we understand there are times when you may need to cancel. When you do, we recommend you also send your guest a message as soon as possible.
You may not be able to cancel active reservations or those for which check-in is scheduled to occur within 24 hours. In those cases, you’ll need to contact us.
Canceling a guest's reservation can have serious implications for their trip, so we may impose fees and other consequences. We will waive the fees and, in some cases, the other consequences, if the Host cancels because of a Major Disruptive Event or certain valid reasons beyond the Host’s control.